Dr Riaz Yar & Dr Shaam Shamsi/My Dental Risk Mitigation

  • £4,320 or 12 monthly payments of £360

My Dental Risk Mitigation

  • Course
  • 168 Lessons

PERFECT. REFLECT. PROTECT

We are very pleased to be collaborating with our education accreditation partner, Eduqual, to deliver this Level 7 programme which will provide dentists with a structured approach to managing risk in dentistry.

"Risk is inherent in all aspects of dentistry and, while it is impossible to completely eliminate, it is in everyone's best interests that dental professionals carry out effective risk management to identify, prioritise and manage all significant challenges to patient care.

We are aware of the never ending litigation that we all face as dental professionals. Complaints, in the last 2 decades, have arisen exponentially and can be related to issues such poor communication, record keeping, clinical care that has not met patients expectations and adverse outcomes. In addition with the recent landmark cases of Vicarious Liability and Non-delegable duty, the need to be risk averse has never been greater.

For this reason, dentists will be able to demonstrate their commitment to good practice with a formal qualification that reinforces medico-legal awareness and adopt strategies to minimise issues arising in the dental setting."

Expert Mentorship

Our top-notch faculty in risk management dentistry is here to mentor you every step of the way, helping you unlock your full potential as a dental professional.

Comprehensive Learning

With carefully chosen lecturers, hands-on clinical studies, and insightful reading material, we provide the foundation you need to make informed, confident decisions. Our evidence-based protocols and treatment strategies are designed to elevate your everyday practice, empower you to take on more advanced procedures, and enhance both your career and patient experience—all while minimising risk and stress.

Contents

Introduction

Introduction to PGCert in Dental Risk Mitigation

Module 1 Unit A: Communication - The Foundations

Understanding the Basic Foundations of Communication - An Introduction
What are the Basic Foundations of Communication?
Building rapport with patients
Module 1 Unit A - Slides.pdf

Module 1 Unit B: Communication - Complaints

What is a Complaint in Dentistry?
Looking at it from the patient's perspective
Triggering Factors
Team based approach
10 Steps to Complaint Handling
Local resolution
Effective Communication is what it takes
Managing Difficult Conversations
Module 1 Unit B - Slides.pdf

Module 1 Unit C: Communication - Adverse Outcomes

The Adverse Outcome - what is it?
What do the Regulators require from us?
Barriers & Feelings
Effective Management
Breaking Bad News
Module 1 Unit C - Slides.pdf

Module 1 Unit D: Communication - Shared Decision Making

Introduction to Shared Decision Making
What does the Research say?
Managing Objections to Treatment
Communicating Options
Module 1 Unit D - Slides.pdf

Module 1 Unit E: Communication - Scenario videos

Communicating Bad News.mp4
Communicating with Patients who have received treatment from abroad.mp4
Communicating with the patient with displaced lip fillers.mp4
Diffusing a Situation at reception.mp4
Remaining Professional in a consultation.mp4
Poor Communication.mp4
Managing a failed implant.mp4

Module 1 Unit F: Treatment Planning - Introduction

Treatment Planning Introduction
Treatment Planning - Success and Evidence

Module 1 Unit G: Treatment Planning - Three Pillars

Treatment Planning - Three Pillars - Desirability
Treatment Planning - Three Pillars - Suitability Part A
Treatment Planning - Three Pillars - Suitability Part B
Treatment Planning - Three Pillars - Suitability Part C
Treatment Planning - Three Pillars - Suitability Part D
Treatment Planning - Three Pillars - Affordability
Module 1 Unit F - Slides.pdf

Module 1 Unit H: Treatment Planning - Case Presentation

Treatment Planning - Template Case Presentation
ETHOS DOCUMENT.docx
SUBMIT ETHOS DOCUMENT HERE
TMD and Occlusion Clinical Exam Video
CONGRATS: Completion of Module 1

Module 2 Unit A: Record Keeping

Why bother with Record Keeping
What should good records contain
Who sets the Standards
Record Keeping in particular siutations
Custom screens & Legal aspects of Record Keeping
Recording Occlusion for Record Keeping
Guidelines for record keeping document
Clinical examination and record keeping FGDP.pdf
NHS Records Management 2021.pdf
Record keeping Slides
Record keeping occlusion Slides.pdf
BONUS: Clinical Record Keeping Template.doc
BONUS: dental-record-keeping-standards-a-consensus-approach 2.pdf
BONUS: Clinical Record Keeping Card Audit 20 patient.xlsx
BONUS: 10 Patients Record Card Audit (10) v1214a (1).xlsx
BONUS: 50 record cards Radiography Audit.xlsx
BONUS: Implants placement Audit.docx

Module 2 Unit B: Standardisation in Dental Photography

Standardisation in Dental Photography
Consent Process & Shade Communication
Photographic views & protocols
Camera Equipment
Camera Accessories
Camera Settings
Standardisation in Dental Photography Slides.pdf
Photography lecture.pdf

Module 2 Unit C: Smartphones & Teledentistry

Smartphones & Teledentistry - An Introduction
Medico-Legal considerations of Smartphones
App Manual Mode and Clinical protocol
Standardisation - Dental Shooting App
Smartphone Secure Image Management
Smartphones in Dental Photography Slides.pdf
CONGRATS: Completion of Module 2

Bonus Material: Dental Photography to the next level

Common errors in Dental Photography
The Dark screen
Too Dark vs Too Light
Focusing issues
Framing errors
Patient-Operator positioning
Contrastor Errors
Retractor Errors
Mirror Fogging
Lost my Images
Bonus Photography Slides.pdf

Module 3 Unit A: Ethics - Foundations, Standards & the Law

Introduction to Ethics
Pillars of Ethics
Ethical Decision Making
Ethical Issues in Dental Fees & Insurance
Confidentiality
Dentist & Colleague / Employee Issues
Dental Law & Ethical Law
Conclusion
Module 3 Unit A - Ethics slides.pdf

Module 3 Unit B: Ethics - Communication with Colleagues & Personal Conduct

Personal Conduct.mp4
Professionalism.mp4
Equality, Diversity & Inclusion.mp4
Maintaining Appropriate Personal & Professional behaviour.mp4
Raising Concerns.mp4
Bullying & Harassment.mp4
Trust & Sexual Harassment.mp4
Morality & Decency.mp4
Summary.mp4
Module 3 Unit B - Ethics slides

Module 3 Unit C: Consent

Consent -The Basic Principles
Consent -The Law & Practicalities
Consent & The GDC
Case Law I
Case Law II
Consent, Communication & Records
Understanding Consent for Implant restorations 1
Understanding Consent for Implant restorations 2
Understanding Consent for Implant restorations 3
Completion of Module 3
Module 3 Unit C - Consent slides.pdf

Module 3: Consent Forms-Bonus Material

Consent form- DF .pdf
Orthodontic-Treatment-Consent.pdf
Consent for Composite Veneers.pdf
Consent for Denture.pdf
Oral-surgery-consent.pdf
Consent form - Toxin.pdf
Sedation-Consent-pack-for-patients.pdf
Patient Consnet Form - Tooth Whitening.pdf
Obstructive Sleep Apnoea-consent-form.pdf
Patient Consent Form - Fixed Orthodontics.pdf
Root-Canal-Treatment-Consent-Form.pdf
Insurgery Whitening Informed Consent.pdf
Clear Aligner Patient Consent Sheet.pdf
Patient Consent Form - Removable Aligners.pdf
Consent-to-Orthodontic-Treatment-v1.pdf
Informed Consent for Splint Therapy Procedure.pdf
Veneer-crown-bridge-consent-form-.pdf
Consent-to-Dental-Implant-Statement.pdf
Consent-to-Composite-Build-ups-v2.pdf
Dermal-Filler-consent-form.pdf
Perio consent.pdf
Generic Implant Consent form.pdf
Implant Treatment Plan letter.pdf
Consent Form-Immediate Implant and Provisional placement.pdf
Immediate Full Arch-information.pdf
Sinus Lift Information & Consent form.pdf
Patient_Level 4 Consent_Form.pdf
IFAL CONSENT FORM.pdf

STUDENT FORMS

Interruption of Studies Request.doc
Extension Form
Deferral Form

MENTORING SESSIONS

MENTORING DOCUMENT.docx
MDRM INTRODUCTORY MENTORING SESSION 1 PRESENTATION FILE
Recording: Introductory Mentoring Session - 28th Feb 2022
Recording: Mentoring Session - 31st March 2022
Recording: Mentoring Session - 16th July 2024
Recording: Mentoring Session - 18th February 2025
Recording: Mentoring Session - 8th April 2025
Recording: Mentoring Session - 20th May 2025
Recording: Mentoring Session - 9th September 2025
Recording: Mentoring Session - 11th November 2025

POLICIES & GUIDANCE DOCUMENTS

Equality & Diversity Policy.pdf
Complaints Policy 2022.pdf
Additional learning support policy.pdf
Academic Assessment Appeals Policy.pdf
Student development and Behaviour Policy.pdf
Assessment and Internal QA policy.pdf
Malpractice policy.pdf
Peer-Assessment-in-Dentistry-Guidance.pdf